The lights are flashing on the lens of my mini 8 / mini 9
Try reinserting the batteries with the lens in the open position which should hopefully reset the issue. Failing this, the camera would require a repair. If the camera is still within the warranty period and you have retained the proof of purchase, this should be covered – subject to inspection.
Film counter shows incorrect number of shots
The film exposure counter will reset if the back of the camera is opened while film is loaded.
For example, if the back cover is opened after 6 shots have been taken, the counter will then show a full 10 left when in fact there are only 4. This normally happens when someone you know is interested in the product and opens the back cover by mistake, best to let them know straight away if they show interest to save your film!
My camera / printer is faulty what should I do?
If you are experiencing a fault with your instax product we recommend you return it to the retailer you purchased it from together with a copy of your proof of purchase.
Why are my photos coming out too dark/too bright? – mini 8 | mini 9
This is usually due to choosing the incorrect setting on the dial found on the front of the camera. Be-fore you take your picture, always take a look at the front of the lens to check the dot on the lens aligns with the light that is lit (in orange). If it is on the wrong setting, the photos can come out too bright or too dark.
How many shots can my camera / printer take before I have to change/recharge the batteries?
This depends on the camera or printer you use but all products can shoot/print around 100 photos be-fore having to change the batteries. Some products can do many more than that from one set of batter-ies, e.g. the instax SQUARE SQ6 can shoot around 300 photos on one set of batteries.
What temperatures can my camera/printer operate in?
+5°C/+41°F to +40°C/+104°F, if taking images below 5°, keep developing the picture in a warm place.