Once a picture has been taken it takes around 90 seconds to develop, during this time it is important you don’t crease, squeeze or shake the film. These types of actions can affect the distribution of film chemicals while the film is developing. This of course, some users do this…
WHY ARE MY PHOTOS COMING OUT TOO DARK/TOO BRIGHT? – mini 8 | mini 9
This is usually due to choosing the incorrect setting on the dial found on the front of the camera. Be-fore you take your picture, always take a look at the front of the lens to check the dot on the lens aligns with the light that is lit (in orange).…
When I take a picture of the sun it develops as a black spot. Is my film faulty?
If you take images of a scene that has a very bright element such as the sun, it will overexpose that part of the film. This will result in a little black mark shown on the film. This is normal, but to avoid, do not shoot directly into the sun…
What temperature can my camera/printer operate in?
+5°C/+41°F to +40°C/+104°F, if taking images below 5°, keep developing the picture in a warm place.
What instax film formats work with each product?
instax mini filminstax mini 8instax mini 9instax mini 70instax mini 90instax SHARE SP-2 instax SQUARE filminstax SQUARE SQ6instax SQUARE SQ10instax SQUARE SQ20instax SHARE SP-3 Instax WIDE filminstax WIDE 300
The lights are flashing on the lens of my mini 8 / mini 9
Try reinserting the batteries with the lens in the open position which should hopefully reset the issue. Failing this, the camera would require a repair. If the camera is still within the warranty period and you have retained the proof of purchase, this should be covered – subject to inspection.
My camera / printer is faulty what should I do?
If you are experiencing a fault with your instax product we recommend you return it to the retailer you purchased it from together with a copy of your proof of purchase.
How many shots can my camera / printer take before I have to change/recharge the batteries?
This depends on the camera or printer you use but all products can shoot/print around 100 photos be-fore having to change the batteries. Some products can do many more than that from one set of batter-ies, e.g. the instax SQUARE SQ6 can shoot around 300 photos on one set of…
How do I insert the instax film into my instax product?
After removing the film from the foil wrapper you will notice a small yellow stripe on the top right hand side of the cartridge. If you open your camera/printer back you will see the same yellow mark on the top right hand corner of the film compartment, simply align these…
Film jammed while ejecting from my camera
This would usually be due to low battery power as the majority of power would go into ejecting the film. So, while there may have been enough power to capture the image, the camera halted while pushing the film through the unit. Replace the batteries with the lens in the…