Once a picture has been taken it takes around 90 seconds to develop, during this time it is important you don’t crease, squeeze or shake the film. These types of actions can affect the distribution of film chemicals while the film is developing. This of course, some users do this…
WHY ARE MY PHOTOS COMING OUT TOO DARK/TOO BRIGHT? – mini 8 | mini 9
This is usually due to choosing the incorrect setting on the dial found on the front of the camera. Be-fore you take your picture, always take a look at the front of the lens to check the dot on the lens aligns with the light that is lit (in orange).…
When I take a picture of the sun it develops as a black spot. Is my film faulty?
If you take images of a scene that has a very bright element such as the sun, it will overexpose that part of the film. This will result in a little black mark shown on the film. This is normal, but to avoid, do not shoot directly into the sun…
What’s the best way to store my instax film?
We suggest keep the prints away from direct sunlight and humid conditions. Keep the prints in an album within a ventilated cool dry area for maximum longevity.
What instax film formats work with each product?
instax mini filminstax mini 8instax mini 9instax mini 70instax mini 90instax SHARE SP-2 instax SQUARE filminstax SQUARE SQ6instax SQUARE SQ10instax SQUARE SQ20instax SHARE SP-3 Instax WIDE filminstax WIDE 300
What instax film formats do you offer?
instax miniPrint size – 54 x 85mmImage size – 46 x 62mm instax SQUAREPrint size – 86 x 72mmImage size – 62 x 62mm instax WIDEPrint size 108 x 85mmImage size – 99 x 62mm
My film is coming out blank/white, what’s the reason?
This is usually caused when the film door on the camera or printer has been opened after film has been loaded into the camera or printer. Instant film is light sensitive, so should only be exposed to light when a picture is taken, not before. If this has happened, you…
How do I insert the instax film into my instax product?
After removing the film from the foil wrapper you will notice a small yellow stripe on the top right hand side of the cartridge. If you open your camera/printer back you will see the same yellow mark on the top right hand corner of the film compartment, simply align these…
Film jammed while ejecting from my camera
This would usually be due to low battery power as the majority of power would go into ejecting the film. So, while there may have been enough power to capture the image, the camera halted while pushing the film through the unit. Replace the batteries with the lens in the…
Film counter shows incorrect number of shots
The film exposure counter will reset if the back of the camera is opened while film is loaded.For example, if the back cover is opened after 6 shots have been taken, the counter will then show a full 10 left when in fact there are only 4. This normally happens…